FAQs

You can set up an online fundraising page by clicking here.

Once you register your event, your fundraising page will automatically be created. Login to explore how you can personalise your page and begin spreading the word to raise funds.

Personalising your fundraising page is a great way to ensure your supporters feel connected to your fundraising and often encourages more and higher donations. You can personalise your page by adding a profile photo, sharing your story and making blog posts. Log into your dashboard using the email and password you registered with to make updates and personalise your page.

Please contact the fundraising team for any offline donations.

We’re here to talk through your plans and point you in the right direction to get your event up and running. We’ll be here to answer questions along the way and assist with fundraising tips and tricks.

We can send you donation boxes, create posters with a QR code and provide merchandise to be sold at events.

We love getting out in the community and may be able to provide a speaker for your event. Please get in touch with the fundraising team to discuss availability.

Please note, while Dementia Australia ambassadors and CEO enjoy attending events, they have extremely busy schedules and it is not possible for them to accept every invitation.

There are a few ways you can deposit your funds:

Cheque – all cheques should be made payable to ‘Dementia Australia’, include a note with your fundraiser ID and posted to:

Dementia Australia
Building 21
120 Coxs Road
North Ryde NSW 2113

Bank transfer – the fundraising team can provide you with bank account details if you would like to deposit your funds via bank transfer.

Donations on your online fundraising page will be automatically receipted to the email address provided when the donation was made.

If a tax deductible receipt is requested for a cash donation, you will need to provide the fundraising team with a record of the donation amount and donor contact details in order for Dementia Australia to provide individual receipts once you have banked the funds. Receipt books cannot be provided to fundraisers.

Tax deductible receipts are only provided when a donation over $2 has been made; raffles, auction items and other goods are not tax deductible.

Yes, we can send you a copy of your receipt if you need it. Please contact us and we’d be happy to send it to you.

Your fundraising will directly support those living with dementia, their families and carers. With your support Dementia Australia provides a range of services to the community including:

• National Dementia Helpline where people can talk to caring and experienced professionals;
• Living with Memory Loss programs where people can obtain information and talk confidentially with others in a similar situation;
• Library and information services which provides access to dementia related consumer health information and services;
• Assisting many in time of need with our education seminars, workshops and programs.

While we will endeavour to provide as much assistance as possible and may have the opportunity to provide social media and/or traditional media promotion, this cannot be guaranteed for all fundraising activities.

If the event you are hosting is a public event, generally you will require public liability insurance. Unfortunately, Dementia Australia cannot provide you with this insurance for your event. This is something you will need to arrange yourself.

An Authority to Fundraise is a signed letter from Dementia Australia, giving you approval to raise funds on our behalf. Before planning your fundraising event, contact Dementia Australia Fundraising team to request this approval.

We’re here to help! Please contact our Fundraising team on fundraising@dementia.org.au who will be happy to talk about your ideas and plans.