FAQs

General

How can I personalise my fundraising page?

Personalising your fundraising page is a great way to ensure your supporters feel connected to your fundraising and often encourages more and higher donations. You can personalise your page by adding a profile photo, sharing your story and making blog posts. Log into your dashboard using the email and password you registered with to make updates and personalise your page.

Do you have any promotional materials?

We have a range of promotional materials including posters, social media tiles and templates for you to use to promote your fundraising activity. You can find and download these in the Fundraising Resources section of this website.

In addition, we have a selection of branded merchandise that may be suitable to sell at your fundraiser. Please get in contact with the fundraising team to discuss your requirements. Merchandise is subject to availability.

Can I use your logo at my event?

On request, the fundraising team can provide you with the Dementia Australia logo for promotional purposes. Strict guidelines must be followed when using the Dementia Australia logo and any item with the logo must be approved by the fundraising team before it is distributed.

Can someone come and speak at my event?

We love getting out in the community and may be able to provide a speaker for your event. Please get in touch with the fundraising team to discuss availability.

Please note, while Dementia Australia ambassadors and CEO Maree McCabe enjoy attending events, they have extremely busy schedules and it is not possible for them to accept every invitation.

How can I send my fundraising to you?

There are a few ways you can deposit your funds:

Online fundraising page – the easiest way to bank your funds is via your online fundraising page using a credit card.  

Cheque – all cheques should be made payable to ‘Dementia Australia’, include a note with your fundraiser ID and posted to:

Dementia Australia
Building 21
120 Coxs Road
North Ryde   NSW   2113

Bank transfer – the fundraising team can provide you with bank account details if you would like to deposit your funds via bank transfer.

How do I add offline donations to my page?

Please contact the fundraising team for any offline donations.

Fundraising and the Law

It is important to be abiding by all state and federal regulations when carrying out your fundraising activity. Please visit Australian Charities and Not-for-profits Commission for more information on registered charities or Australian Taxation Office for specific information on your state or territory.

Please also ensure all government COVID-19 restrictions and guidelines are adhered to when fundraising. Visit the Australian Government Department of Health website for the most up to date information.

Can people who make a donation at my event receive a tax deductible receipt?

Donations on your online fundraising page will be automatically receipted to the email address provided when the donation was made.

If a tax deductible receipt is requested for a cash donation, you will need to provide the fundraising team with a record of the donation amount and donor contact details in order for Dementia Australia to provide individual receipts once you have banked the funds. Receipt books cannot be provided to fundraisers.

Tax deductible receipts are only provided when a donation has been made; raffles, auction items and other goods are not tax deductible.

Where do the funds I raise go?

Your fundraising will directly support those living with dementia, their families and carers in your community. With your support Dementia Australia provides a range of services to the community including -

  • National Dementia Helpline where people can talk to caring and experienced professionals;
  • Living with Memory Loss programs where people can obtain information and talk confidentially with others in a similar situation;
  • Library and information services which provides access to dementia related consumer health information and services;

Assisting many in time of need with our education seminars, workshops and programs.

Will Dementia Australia help promote my event?

While we will endeavour to provide as much assistance as possible and may have the opportunity to provide social media and/or traditional media promotion, this cannot be guaranteed for all fundraising activities.

It starts with you

The Difference Resources

Helpful links

Fundraising resources

Let's go

Contact us

Let's go

Host your
own event

Let's go

Get active

Let's go